FAQ’S
Frequently Asked Questions
How Are The Prices So Low?
All WordPress themes and plugins are licensed under the General Public License (GPL). This means that once we purchase an item, we are legally allowed to redistribute it. Your membership helps us maintain and renew subscriptions from third-party theme and plugin authors. This crowdfunding model allows us to keep prices low and pass these savings on to you.
Are The Plugins and Themes Original?
Yes! All plugins and themes are downloaded directly from the original developers without any modifications. We simply redistribute them under the GPL license.
Why Is The Plugin/Theme Asking For A License Key?
You can ignore it. Developers include these prompts to enable automatic updates and access to official support. However, the plugin or theme will function perfectly fine without entering a license key. We recommend updating your themes and plugins manually when new versions become available on our site.
Why Do I See “License Activation” or “Upgrade to Premium” in My YITH Plugin? Is This a Free Version?
No, this is not a free version—it’s the premium version with all the premium features. The license key is only needed for automatic updates, but the plugin works fully without it.
Do You Provide License Keys?
No, we do not provide, lease, resell, or release license keys. All products offered on this website are under the GNU GPL License, which means you do not need a license key to use them on unlimited projects. License keys are only required for automatic updates directly from the original authors.
How Do I Update My Plugins/Themes?
We provide updates as soon as they are available from the original developer. You can update your plugins and themes in two ways:
- Via WordPress Dashboard – Using our Themes4u Updater Plugin.
- Manually – Download the latest version from our site and replace the old files in your WordPress installation.
A Plugin Version Is Outdated. Can I Request an Update?
Yes! You can submit a ticket, and we’ll update it as soon as possible—typically within 24 hours on business days (excluding holidays).
How Can I Hide Plugin Update Notifications and License Activation Warnings?
You can use this free plugin:
🔗 Hide Plugin Updates Notifications
This is especially useful if you don’t want update warnings to appear in your WordPress dashboard.Do You Provide Support?
We offer basic support for installing themes and plugins. However, if you need advanced modifications or official support, we recommend purchasing directly from the original developer or hiring a WordPress expert.
How Long Does It Take To Get a Response to My Support Ticket?
We aim to respond within 24 hours on business days (Monday – Friday). In rare cases, it may take longer, but we always do our best to assist as quickly as possible.